Find a reputable business?

Reputation Report

Sutter Medical Center

77 inquiries |
Hospital

File Complaint

2825 Capitol Avenue #6
Sacramento, CA 95816 | Get Directions

(916) 887-0000

http://www.sutterhealth.org

Company Rating

BBB

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/5/2019 Roselyn C.

Just rude.

I assisted my daughter to E.R. for my grandsons breathing. The Lady in the pediatrics E.R. was so rude. We were telling her why we brought my grandson in who is 3-weeks old. She let me know I shouldn't even be here with my grandson I asked who is she to tell me that. I tried to record her but the staff came in quickly, but again nothing for breathing. I would like for Sutter Medical Center to pay more Attention to who they give jobs to in E.R. We come here because it's emergency and not to be treated any kind of way. Just rude also called security the other nurses where present when she spoke so foul. They took her, talked real fast and not enough done. They are still walking around like nothing is going to happen.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Sutter Medical Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is hospitals.

Primary Contact:	Support
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Sutter Medical Center?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Sarah Krevans (Chief Executive Officer)

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile