Synergen, Inc. ratings, reviews and complaints - Loan Brokers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege unfulfilled contracts. Specifically, complainants paid the company to establish business credit profiles or to help improve credit, but nothing was done on their behalf. Complainants also allege the company does not return phone calls.

The company responds to complaints by denying refund requests and claiming they have fulfilled their obligation by opening trade lines, providing a Dun & Bradstreet filing or stating the customer did not have sufficient personal credit to support the application process. The company states they do not guarantee funding in any documentation, contract or on their website. The company responded to one complaint by providing a copy of a loan application from a company, that according to our records, is owned by the president of this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Synergen, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a financial loan broker for businesses.

Primary Contact:	R. Bradley (CEO)
Business Started:	1/1/1994
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Creative Corporate Concepts.com

Websites:

www.creditrepaircorp.com/

Contacts:
There are no additional contacts.

Addresses:

81436 Hawthorne Blvd. Suite 102, Torrance, CA, 90504

1420 West 103rd Street, Los Angeles, CA, 90047-4510

Reputation Report

Synergen, Inc.

Complaints and Resolutions

Other Information