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Reputation Report

15411 Blackburn Avenue
Norwalk, CA 90650
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(562) 802-0220

Company Rating

BBB

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Most complainants allege they sign contracts for service with Jadeworld, but are advised a short time later their account was sold to Direct TV. They are asked to sign new contracts with Direct TV. Customers complain they continue to recieve bills from Jadeworld after switching their service to Direct TV. Complainants further allege they are unable to reach anyone at the company to dispute the billing, or otherwise resolve the problem. The company responds to most complaints by resolving billing issues by providing credits, refunds or closing accounts. Some complaints are unanswered.

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Complaint Closing Statistics

0 complaints against T V B, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is offering cable services.

Primary Contact:
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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