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Tablet Express

  274 inquiries |
Electronic Equipment Retail

7668 Standish Place Suite B
Derwood, MD 20855
| Get Directions

(301) 670-7335

http://www.tabletexpress.com

Monday-Friday:
10:00 AM-5:00 PM (EST)

Company Rating

BB

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/26/2017

shady company

Tablet Express was a distributor for an LED watch that I ordered on ebay. The ad for the watch was misleading compared to the actual product. The ad did not say that, in order to see the time/date on the watch, you had to physically push a button and wait a couple seconds for the display to come on, otherwise the screen was blank. Nor did it say that the LED display was too weak to be read outside in daylight. The watch also had quality problems (about 5 minutes too fast per month, as well as random occurrences of spurious self-resetting of time/date necessitating a time consuming setup operation). After 5 weeks of light use, the watch stopped working altogether, the screen suddenly went permanently blank and could not be resurrected by any user action. At that time I wrote to Tablet Express, explaining the situation and asking them to refund the purchase price. Their response was that I needed to upload the pictures of the problem, which I spent the time and effort to take the photos and upload them. When the photos were uploaded, Tablet Express responded, without elaboration, that they would not accept a return, meaning there would be no accommodation for the worthless product they sold me, without an explanation as to why they asked me to waste my time taking and uploading those photos. A shady company making money hyping and selling worthless products, as well as extending a shabby treatment to their customers.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Tablet Express closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

TabletExpress is a U.S.-based manufacturer and distributor. Our goal is to provide high-quality products at affordable prices.

Primary Contact: Yuchun Chun (Manager)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

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