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Target Corporation

623 inquiries |
Department Stores

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PO Box 9350
Minneapolis, MN 55440 | Get Directions

(800) 591-3869

http://www.target.com

Company Rating

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Customer Reviews

based on 18 reviews.

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Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

44 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/22/2024 Aileen F.

Be responsible for the health of their customers reliable and do good inventory to all their products ! The effort the gas the consuming time ,

EXPIRED PRODUCTS NOT ONCE BUT TWICE!!!! I AM NOT GOING TO TARGET IN BOSSIER CITY LOUSIANA ANYMORE !!! I've been busy for the past weeks due to have 2teenagers and 25 yrs old female severely handicapped. But I need to addressed this concern related to the products that I bought same Sparkling Ice - BOTH EXPIRED. The first time happened I informed the manager "MIKAELA" " and told me she's not on that Dept. and the mgr (PAMELA) was not there that time. So I informed her that the product I bought was expired 6 MONTHS AGO & told her to please check always their food department especially they do INVENTORY ! So it will not happen again because it's not good for the digestive system or bad to our HEALTH and my handicapped daughter loves to drink it. THEN IT HAPPENED AGAIN SAME PRODUCT SPARKLING ICE, SAME PLACE TARGET IN BOSSIER! I EVEN CALLED THE CORPORATE AND EXPLAINED IT , SHE JUST SAID WILL REFUND YOUR MONEY! REALLY? THA'S SCARY TO GO TO THAT STORE AGAIN BECAUSE THEY HAVE NO GOOD CUSTOMER RELATIONSHIP!! THE MONEY CAN'T BUY IF SOMETHING HAPPEN FROM THAT EXPIRED PRODUCT ! AND U DO BAD INVENTORY TO YOUR PRODUCTS BECAUSE YOU CHECK ALL THE EXPIRED ITEMS RIGHT??? PLEASE PEOPLE WHEN YOU BUY FOODS & DRINKS , SPEND TIME TO CHECK THE EXPIRATIONS BECAUSE WE CAN'T AFFORD TO GET SICK JUST BECAUSE OF THEIR IRRESPONSIBILITY AND NOT TRUSTWORTHY. ITS GOOD THING THAT I ALWAYS CHECK MINE BECAUSE I HAVE TO DO IT FOR THE SAFETY PURPOSES. #SAFETYISMYPRIORITY.

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Complaints and Resolutions

Total Amount in Dispute:
$11,813.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

44 complaints against Target Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
44	Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Our mission is to make Target your preferred shopping destination in all channels by delivering outstanding value, continuous innovation and exceptional guest experiences by consistently fulfilling our Expect More. Pay Less.® brand promise.

Primary Contact:	Derek (Guest Relations Supervisor)
Business Started:	2/11/1902
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Target Stores

Target Card

Target Visa

Target Financial Services

Target National Bank

Websites:
There are no additional web sites.