Find a reputable business?

Reputation Report

The Chivery

623 inquiries |
General Apparel and Accessories Store

File Complaint

Resignation Bldg. 98 San Jacinto Blvd.
Austin, TX 78701 | Get Directions

(844) 889-5226

http://www.thechivery.com

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 3 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/12/2017 Sandy U.

Customer Service

I requested an order be cancelled (the day after I placed order) because I realized that I chose the wrong size. Customer service contacted me within minutes, and the cancellation was taken care of. My first experience with The Chivery was very positive. I did order the correct size, and will update my review when I receive the product.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against The Chivery closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The Chivery is an online company specializing in men and women's apparel.

Primary Contact:	Patrick McManis (Owner)
Business Started:	4/12/2011
Social:

Interested in The Chivery?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

The Chivery, LLC

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

701 Ocean Front Walks Unit 3, Venice, CA, 90291

800 Interchange Blvd. Suite 102, Austin, TX, 78721

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile