488 inquiries | Attorneys
(888) 606-2272
http://www.klosklaw.com
Company Rating
AAA
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants generally allege company fails to provide settlements or negotiate debts failure to respond to inquiries regarding the status of client cases and difficult obtaining refunds. Specifically complainants allege the business represents they can make settlements on debts and/or reduce interest rates on debts provide representation and assist in negotiating debts for fees but fail to obtain settlements. Many allege the company does not contact creditors at all and requests for updates or refunds are ignored.~~Company has responded to some complaints by offering partial refunds advising that settlement offers are obtained but clients refuse the settlements or stating the clients can speak to anyone about their case since no one representative is assigned to any case in particular.
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Company Info
We are dedicated to assist the growing number of consumers suffering from unmanageable debt. Our organization specializes in the laws pertaining to unsecured debt, debt collection activity and credit reporting.
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Licensing
California State Bar
Verified License
License Number: 250652 Status: Active
To practice law in the State of Calfiornia, attorneys are required to be admitted and active with the State Bar of California.. For the most up-to-date information on licensing status, contact the State Bar of California at (415) 538-2000, or visit their website at: www.calbar.ca.gov.For businesses outside of California, please check with the agency that regulates this industry.California law requires bill paying services and pro-raters accepting money from clients to be disbursed to creditors on behalf of the debtor to be licensed by the California Commissioner of Corporations and file a $25 000 bond.
BCA has no information regarding government actions at this time.
Our experience with debt negotiating companies is that they attract customers with large credit card debt by claiming to be able to settle those debts for a fraction of their face value. They often claim that their services are more effective than those provided by credit counseling services and that they are a superior alternative to bankruptcy.~~These companies usually instruct their clients to stop paying their creditors. Some companies direct clients to make their payments to the debt negotiation company instead. They promise that when sufficient cash has been accumulated to offer a settlement to a creditor they will do so. They go on to say that their program may take two or three years to complete. Most companies collect their fees upfront and generally the fees are based on some percentage of the promised savings. ~~Other companies simply collect their fee and advise debtors to save their money to pay their creditors themselves. California law limits the amount of fees debt negotiators can charge but by not collecting the money and distributing it to your creditors companies can remove themselves from the limiting statutes and charge whatever they wish. What they are supposed to do for you while you’re saving up your money is to contact your creditors and inform them that they’re working with you negotiate the amount to settle your debt and ask them stop contacting you. ~~Complaints on these companies allege that creditors continue to harass clients fees and interest continue to accumulate and that the companies do not contact the creditors. Usually creditors turn the claims over to collection agencies file suit and pursue collection of the money owed to them. Debts are seldom settled customer's credit is ruined and many people are sued forcing them to seek bankruptcy protection. Typically it is difficult to obtain refunds from the companies. ~~Debtors may not realize that if their creditors do accept a negotiated settlement the amount forgiven constitutes taxable income.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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