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The Plaza Food Hall

  35 inquiries |
Full Service Restaurants

1 West 59th Street
New York, NY 10019
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(212) 982-9260

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/25/2018

They have Male Bathroom Attendants cleaning the Women's Restroom and have Women cleaning the Men's Restroom.

My complaint against this company is that they have Male Bathroom Attendants cleaning the Women's Restroom and have Women cleaning the Men's Restroom. I have seen this at least 3 times already. The men do not close the Women's Restroom while they clean it, nor do they step out when Women and children are inside. My husband also had the experience with a Female Bathroom Attendant cleaning the restroom while he and other men were urinating and using the restroom. He felt very uncomfortable as did others as well. She should NOT be in there with the men anymore than he should be in with the women and children. I spoke to the front desk manager about this yesterday. She agreed that it was inappropriate. Yet he was in there again today. This business is too lenient with their Restroom Regulations. There have also been times when little girls were taken in to the Men's Room and Men were urinating right there. None of this is right . These are issues that need to be addressed immediately. I want this business to know that there needs to be safety boundaries. Under no circumstances it it okay for persons of the opposite sex to be present and/or cleaning restrooms of the opposite sex while they are in use. They need to be shut down while being cleaned or be cleaned by a person of the same sex. Men with men, Women with women. No little girls in Men's Restrooms. There is too much going on and too much to see. Thank you.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against The Plaza Food Hall closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is full service restaurants.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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