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44789 Mumm Street
Temecula, CA 92592
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(888) 572-8228

http://www.testprepservices.or...

Company Rating

AAA

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege misrepresentation of services failure to acknowledge cancellation requests unauthorized credit or debit card charges and failure to honor their 30 day money back guarantee. Other customers claim that funding sources provided were outdated fictitious or not as advertised. Most complainants report that customer service calls and emails are not answered or that additional unauthorized credit or debit card charges are deducted from accounts without authorization.~Most customers claim that the company uses high pressure sales tactics to prevent cancellation within the 30 day period.

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Complaint Closing Statistics

0 complaints against The Test Prep Service Kit closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is Scholastic Prep Courses and Trade Certificate Training Services.

Primary Contact: Ira Pupko (President)
Business Started: 1/1/2008
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company sells software packages and computerized lists relating to scholarship procurement and college test preparation. Purchasers pay $159 for the initial software package which they claim contains up to date contact informaton for scholarship funding sources. The purchase price of the program entitles buyers to unrestricted access to the scholarship database for the first 30-days. Past the initial 30 day period database access is provided optionally on a month-to-month basis for a fee of $54. Those who choose to continue monthly services are referred to as "members." ~~We urge caution when seeking grant sources or scholarship funds. Be suspicious of advance fees or money back guarantees. In reality no one can guarantee that they will get you a grant or scholarship and the refund guarantees that are offered usually have so many conditions or strings attached that it is almost impossible to get your money back. Claims of exclusive funding sources should not be believed. Actually scholarship information is widely available in books from libraries and financial aid offices and on the Internet if you are willing to search for it. The company cannot do the work for you. Only parents and students can really determine and provide the financial information needed to complete the forms. ~~Watch out for claims like “You have been selected by a national foundation to receive a scholarship." If you have not entered a competition sponsored by the foundation this claim is highly unlikely. Legitimate scholarship offers will not ask you for your credit card or bank account number to hold the scholarship. This is never a requirement for a legitimate scholarship offer. Legitimate scholarship offers never require payment of any kind. For more advice and information on how to avoid scholarship and grant fraud consumers may also contact the U. S. Department of Education at 800-433-3243 or online at www.ed.gov/index.jhtml.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

TPS
The Scholarship Guide Service
Test Prep Services, Inc.

Websites:
There are no additional web sites.

Contacts:

Lilia Pupko (Secretary/Treasurer)

Other Categories:

Addresses: