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Tobacco Plus

  138 inquiries |
Convenience Stores

744 Tunica Drive
Marksville, LA 71351
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(318) 253-0037

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/7/2019

I know several people who love to eat here and love the food but they have the same problems.

Let me start by saying that I love the food at this deli. My problem is I can Never seem to place an order. If you call within the hour of them closing, they do not answer the phone. Last night I had to call tobacco plus to see if they could take my order and the woman that answered was hollering for the woman who was working in the deli. From what I could understand one of the employees left without any warning which only left one person working in there. The woman finally got on the phone and said their phone was dead and that I would have to come to the store to place my order because she could not take it on that phone. I sent my son to place our order and when he got there at 8:15pm, the woman told him that she was not taking any more orders because she was by herself and she was cleaning up. This is not the first time this has happened. Like I said they hardly ever answer the phone or they completely take it off the hook so they don't have to take orders. I love this place but the customer service is horrible and the employee's don't seem to want to do their job! I'm not seeking any type of monetary gain from this only better management and employees. I love the food here and would like to be able to support this business more but because of employee's I cannot. There are very limited amount of places to eat in Marksville and this is one of the best places to buy good home cooked food.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Tobacco Plus closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is convenience stores and eating places.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Bourbon Street Deli

Websites:
There are no additional web sites.

Contacts:

Catherine Normand (Manager)

Other Categories:

Addresses: