Find a reputable business?

Reputation Report

Tophatter, Inc

  218 inquiries |
Online Retailers

185 Berry Street #2400
San Francisco, CA 94107
| Get Directions

(888) 502-5501

http://tophatter.com

Please visit our website for information.

Company Rating

BBB

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/4/2020

I believe this company Tophatter is a scam

I bid a lot from Tophatter every time I bid in low amount I get refund and cancel the item I win with out my authorization. I bid a lot from them when I received the item most of them are not working. I believed I'm not the only one who is the victim I assumed a lot. But I'm not representing them but I'm representing everyone. This need to be investigated as soon as possible and I believe this company Tophatter is a scam. Most of there electronics are from China the package is not even in the box of the products they just wrapped that in a small product. I spend thousand of dollars bidding this items but as I said majority are not broken. This need to be closed before we American get scam. I wrote with them but when they answer you back the issue their reply, is not been answered. I know I'm not the only one is victim here there are a lot. Close the company so many victims just afraid or don't know how and where to complain. Need this Tophatter to be investigated as soon as possible before holiday kick in

Read More

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Tophatter, Inc closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

We are a virtual auction house providing an entertaining, live auction marketplace. Buyers can interact, chat and purchase items from a wide variety of sellers.

Primary Contact: Customer Service
Business Started: N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Tophatter, Inc?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Top Hatter

Websites:

Contacts:

Ashvin Kumar (Co-Founder & CEO)
Chris Estreich (Founder & CTO)
Leo Redmond (Supervisor Customer Experience)
Sana Hafeez
Aimee Valle

Other Categories:

Addresses: