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Topstyles Hair Design

70 inquiries |
Hair Salon Services

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3815 Mission Avenue Suite 110
Oceanside, CA 92058 | Get Directions

(760) 757-9303

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/15/2020 Lula H.

I made an appointment for Sister Lula Henry, she's 96 years old. After 2 weeks of waiting finally came to Topstyle Hair Design , but then they saying she don't find Lula Henry name on the appointment book and that they do not have an appointment book. So it was the receptionist Carmen to set up an appointment and confirm it. Now Topsytle saying no appointment and refuse to see her or even re-schedule appointment for 96 years old Lula Henry. They were very rude and now even Carmen who the receptionist saying oh well!!! Instead of apologizing to customers they saying they do not care because sooner or later they will close down the store anyway. Business like Topstyle Hair Design should be in the business unless they all go to class how to treat customers...especially and elderly person. Can you imagine how many people got treated like crap going to Topstyle Hair Design. Bad service, liars and very rude workers .They don't deserve to be license for business. Amen.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Topstyles Hair Design closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is hair salon services.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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