Tracy Jones/Healthcare Prossessing ratings, reviews and complaints - Work-At-Home Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant alleges after beginning the medical billing training, his computer went down. After the computer was fixed, the customer found out the company had deleted his user ID and password so he could no longer gain access to their website to continue the training. Another complainant alleges she cancelled the order 30 minutes after it was placed, but the company still charged her credit card the $219 kit fee. One consumer reported to the Bureau that he agreed to a settlement from the company. One complaint remains unanswered.

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Complaint Closing Statistics

0 complaints against Tracy Jones/Healthcare Prossessing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering work at home processing medical billings claims.

Primary Contact:
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The company advertises in the help wanted sections of newspapers nationwide, offering computer work for a fee. In reality, it only sells computer diskettes and manuals. Because the firm is not actually offering employment, its advertising practices are inherently deceptive and misleading. When considering offers of this nature, we advise against paying by check or money order. We also believe it is a mistake to place too much reliance on the company's money back guarantee or refund policy. Our experience with other companies shows that the companies do not honor their guarantees and often fail to make refunds. If you decide to purchase the software, we strongly suggest that you pay by credit card. If the company fails to live up to its committment, the charge can be disputed. Remember, that none of the companies provide doctors as clients for their service. It is up to the buyer of the software to find clients for their business.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Health Care Professionals

Healthcare Professionals

Medical Billing Network

S & K Digital

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

P.O. Box 1002, Los Angeles, CA, 90048

1254 West Jefferson Blvd. Unit 74, Los Angeles, CA, 90007

1572 West 45th Street, Los Angeles, CA,

Reputation Report

Tracy Jones/Healthcare Prossessing

Complaints and Resolutions

Other Information