Find a reputable business?

Reputation Report

Tyler Automotive

121 inquiries |
New Car Dealers

File Complaint

1810 South 11th Street
Niles, MI 49120 | Get Directions

(888) 219-7428

http://www.tylers.com

Company Rating

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/26/2021 Jordan S.

Please teach your people some customer service skills

Please teach your people some customer service skills PLEASE!!!! Not mad that I walked into the kia side and no one was there. I get it, people are understaffed. But there's no excuse even for a Monday morning to be talking like that to someone who chose to bring their car and wallet to you. Poked my head around for a few mins to try and find someone to talk to. Once I noticed the puddle on the floor from the leaking ceiling I kinda assumed I was in the wrong place. We drove around to the gm side and walked in since I seen at least one worker in. Soon as I uttered the word "kia" he snips back "well you're gonna have to take it to the kia side, THERES NOTHING WE CAN DO HERE" thats where you lost me.. I immediately turned around and walked out.. Soon as I got home I reported this to kia corporate. I suggest anyone that has had a bad experience do the same.. They need to get them in check down there.. Unacceptable.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Tyler Automotive closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a new and used car dealer.

Primary Contact:	General Manager
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Tyler Automotive ?
Contact them directly!

Request Quote

Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Used Car Dealers

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile