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U. S. Financial Network, Inc.

Member | 1,657 inquiries |
Mortgage Services

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32861 Camino Capistrano Road #D
San Juan Capistrano, CA 92675 | Get Directions

(949) 661-9044

http://www.usfinancialnet.com

Monday - Friday: 8:30 AM - 5:00 PM

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 12/18/1998
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 3/25/2021 Kathleen M.

Best decision ever

Saved 2 points. Beat Wells Fargo by points and service. So understanding and kind. James Draco kept up with my annoying questions and concerns. So efficient and easy.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against U. S. Financial Network, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Since 1988, we have been determined to provide our customers with competitive rates and programs for every type of manufactured and mobile home loan.

Primary Contact:	Joseph Tobey (Owner)
Business Started:	10/4/1988
Social:

About U. S. Financial Network, Inc.

When our customers have found a home and are ready to apply for their loan, we strive to make the entire process as easy and stress-free as possible. Our experienced staff is always available to answer any questions, and you can contact us at any time.

Providing our customers with the best loan opportunities available in the marketplace today is our highest aim.

When it comes to manufactured and mobile home loans—if we can't get you a loan, no one can!

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Licensing

California Department of Real Estate

Verified License

License Number: 01011643
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

U S Financial

U S Financial Network, Inc.

Websites:
There are no additional web sites.

Contacts:

Marla Tobey (Broker)

Customer Service