United Funding Group, Inc. ratings, reviews and complaints - Other Financial Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company failed to return deposits given when leases, or loans are not funded and that phone calls are not beingreturned. One customer states the company cashed a desposit check, and neglected to issue a payment to the vendor.

The company responds to complaints by explaining their policy, or claiming there was fraud attempted on the account. The company's policy stipulates that upon approval from the lessor, should the lessee not allow the lessor to complete the transaction for any reason, the lessor will accept a $100 forfeit of the deposit.

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Complaint Closing Statistics

0 complaints against United Funding Group, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business provides full-service technology and business equipment leasing, and business to businees financing services.

Primary Contact:	Jeff Beier (President)
Business Started:	1/1/1996
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

North American Capital

United Funding

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Office Furniture and Equipment Rental and Leasing

Addresses:

95 Argonaut Drive, Suite 100, Aliso Viejo, CA, 92696

Reputation Report

United Funding Group, Inc.

Complaints and Resolutions

Other Information