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United Valet Parking, Inc.

256 inquiries |
Valet Services

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5839 Green Valley Circle, Suite 202
Culver City, CA 90230 | Get Directions

(310) 642-7740

http://www.unitedparkinginc.co...

Call us today for a free no obligation evaluation of your parking service.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/18/2013 Shane M.

No response

I was actually in a head on collision with one of United Valet's drivers. He attempted to cut across almost six lanes using a "shortcut" to reach a secondary lot. My car is now $4000 in the hole and without any acknowledgement of it ever happening, due to employees who can't understand paperwork or the claim filing process. I'm in constant check with "ray" the claims adjuster. Ray never seems to be in the office. After 5 status checks I realized this guy leaves for weeks on end. Well the accident occurred in January and I am still calling and fighting today, nearly 6 months down the road. This company should be pros at handling this but now I'm debating bringing a lawyer in to sue for wasted time and work hours with no car, personal stress from fuming out of he ears for half a year and for the illegal shortcut they employ every minute if everyday. I hope this all gets resolved as, tomorrow will be the day I walk into their office and demand they inspect my car and I meet this " ray" character and give him a piece of his own mind after I remove it from his quivering body. Thanks a lot UVP, you really messed me up, as well as the other poor folks on this board.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against United Valet Parking, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

United Valet Parking, Inc. provides parking and valet attendant services for hotels, commercial buildings, restaurants, night clubs, and private events.

Primary Contact:	Ray Chitgar (Manager)
Business Started:	7/7/1989
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Ray Chitgar (Claims Dept.)

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