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UPM Global, LLC

  671 inquiries |
Collectibles

9010 Eton Avenue
Canoga Park, CA 91304
| Get Directions

(818) 734-7500

http://www.americancointreasur...

Call for Business Hours
Online 24/7

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/9/2021

You state 2 gram ingot for 50 dollars what Igor was a plated piece of brass can I return it for a refund?

You guys stated 2grams of gold not a plated piece of brass

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Most recent complaints for this company concern a shipment of 2008 colony quarters which were supposed to be delivered by 2/9/2009. Orders for these quarters were reportedly placed and paid for 10 years ago. Other complainants allege non-delivery of ordered merchandise billing disputes or receipt of unordered merchandise. ~~The company responds to most recent complaints concerning non-delivery of the 2008 colony quarter collection items by explaining to complainants that shipments were delayed due to circumstances beyond their control and that the quarters are now being shipped. The company addresses other complaints by shipping orders issuing refunds or credits or providing explanations. Some complaints are unresolved meaning the customers are not satisfied with the company's response.

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Complaint Closing Statistics

0 complaints against UPM Global, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Since 1996, UPM Global, LLC. has provided the sale of Quality and Unique Coin Gifts for the Collector and the Hobbyist.

Primary Contact: Jennifer Fishman (CFO)
Business Started: 11/12/1999
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Buying rare coins can be risky because of the absence of consumer protection standards. Coin investments carry no guarantee of a profit do not pay interest or dividends generally must be held onto for several years and do not appreciate rapidly. Liquidity may also be an issue to consider. If necessary to liquidate your investment how easy would it be to find a buyer? Before making a buying decision be cautious of unsolicited phone calls using high pressure tactics. Dishonest promoters count on victims being gullible to puffery or false claims. Some commonly used tactics are false grading claims false certifications false value or value appreciation claims. Some dealers actually sell imitations that are not coins at all. Have an independent source verify grading and pricing. Remember grading is the opinion of the appraiser and involves some degree of subjectivity. Age and rarity may be decisive factors in determining values but the ultimate value is determined by the price a collector is willing to pay. Do comparative shopping and research. If purchasing from a dealer or broker find out if your contract has buy-back provisions in the event you need to liquidate. Ask about refund and exchange policies. Verify the authenticity of your delivered coins and get any representations or promises concerning projected resale values in writing.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

GoldTrust, LLC
National Coin Network
American Coin Treasures

Websites:
There are no additional web sites.

Contacts:

Tammy Lundell (Internet Marketing Sales Director)
Norma Sanchez (Customer Service)

Other Categories:

Addresses: