Find a reputable business?

Reputation Report

U.S. Money Reserve, Inc.

 Member | 8,038 inquiries |
Gold, Silver, and Platinum Dealers

6500 River Place Blvd. Building 3, 4th Floor
Austin, TX 78730
| Get Directions

(888) 996-1618

24 hours a day, 7 days a week

Company Rating


View Rating Explanation

Customer Reviews

based on 7 reviews.

Write Review

View Customer Reviews

Complaint Experience


Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

View Complaints

Membership Information


Proud member since 12/06/2013
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 7/27/2019

Excellent price & Service

I was attracted by price & had an useful and enjoyable discussion with their representitive. Received excellent service & the product was attractively packaged.

Read More

View All Reviews

Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

1 complaints against U.S. Money Reserve, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

View summaries of the complaint descriptions and responses.

View Complaints

Other Information

Company Info

One of the largest Gold and Silver distributors in the world.

Primary Contact: Francine Breckenridge (Chief Compliance and Legal Officer)
Business Started: 8/24/2001
About U.S. Money Reserve, Inc.

U.S. Money Reserve was founded by gold market veterans who recognized a need to combine top-notch customer service, expert market knowledge and the type of trustworthy guidance that is absolutely necessary when purchasing precious metals. Today, as one of the nation's largest distributors of U.S. Government-issued Gold, Silver, and Platinum Coins, we have had the pleasure of working with hundreds of thousands of clients who have taken advantage of the many financial benefits of owning precious metals. At U.S. Money Reserve, we continually strive to provide the most exceptional U.S. Government-issued Gold, Silver and Platinum Coins on the market. Over the years, many clients have placed their trust in our ability to help choose coins that afford the highest value and, due to their many wise purchases, the majority of those individuals are in profit positions today. As a U.S. Money Reserve client, you are served by a highly trained team of over 100 experienced, knowledgeable professionals.

Read More

Interested in U.S. Money Reserve, Inc.?
Contact them directly!

Request Quote


We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info


United States Rare Coin and Bullion Reserve
United States Gold and Silver Reserve
US Money Reserve



Philip N. Diehl, 35th Director, U.S. Mint (President)
Ryan Buchanan (VP Marketing)