USA Marketing Insurance Leads ratings, reviews and complaints - Marketing Consulting Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege misrepresentation of the company's ability to provide qualified annuity leads. Some clients allege they are given leads miles from their immediate area; or, lead subjects refuse to answer the door, or are otherwise unavailable. Some clients complain the pre-set appointment information provided is fictitious, or contains erroneous information. Clients complain the potential investors are not made aware of the nature of their presentation call prior to their arrival, or that appointment setters used high pressure tactics to obtain affirmations from prospective clients. Most complainants allege dissatisfaction with the company's "No Refund," policy. When customers request refunds, they are reportedly advised no refunds can be issued, and are offered additional leads or time extensions on service. Most contend, the company replaces bad leads with more bad leads resulting in a run around, and frustration. A few claim the no refund policy is not disclosed prior to agreeing to services.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against USA Marketing Insurance Leads closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling insurance leads on-line.

Primary Contact:	Paul Yudelowitz (Owner)
Business Started:	10/15/2004
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company offers "qualified sales leads" to insurance agents and other investment professionals related to the insurance industry. The leads are advertised as pre-qualified, and sold to clients on the premise that leads provided will meet the clients specifications on location and marketability as directed by the client. The company also promises a specific number of leads will be provided within a specified period of time.

We urge caution if you are considering entering into a contract with this company. We believe the term "qualified leads," implies that the company has screened the lead information to pre-determine that the party has an interest in what is being offered, and is local to your businesses immediate service area, etc. Our experience with this industry has established that lead sources are usually gleaned from internet pop up ads and other non-exclusive sources. This industry generally offers no guarantee of success rates, so as long as any lead information is provided , you may have little or no recourse to pursue a refund.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

US Marketing Insurance Leads

Websites:
There are no additional web sites.

Contacts:

Bruce Yudelowitz (Manager)

Addresses:

10537 Santa Monica Blvd., Los Angeles, CA, 90025

Reputation Report

USA Marketing Insurance Leads

Complaints and Resolutions

Other Information