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USA Pocket Bikes

376 inquiries |
New Motorcycle and Motor Scooter Dealers

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P.O. Box 947
Azusa, CA 91702 | Get Directions

(888) 720-2453

http://www.usapocketbikes.com

Company hours are Monday - Friday: 10:00am - 4:00pm PST

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/7/2013 Dwayne t.

pocket bike with no paper work

hi my name is Dwayne my wife tried to buy me a birthday gift for me a pocket size bike and waste has no title no paperwork to register and on top of it no replying no replies no comments no recalls they will not call you back later on shipment over a month late. Now I might have to go to small claims so I can file against this company because of the actions that they shown on the web saying that they have the proper paperwork and they never call you back they might call your email back if they feel like it, the real chill is I'm probably going to know if someone offered a little more money for the activation on my birthday of all things like when you register of a simple motor vehicle and also respect. No matter what the ad says I know web people just not trustworthy, fail iota time in a try to take peoples money take a hundred and twenty dollars of my money that was supposed to make me feel like a good deal happy on my birthday. sorry about the mistyped

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants generally allege non delivery receipt of defective or damaged bikes. Some complainants state receipt of missing or broken parts; the bikes are not properly assembled or did not function.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against USA Pocket Bikes closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

USA Pocket Bikes provide customers with the best riding and racing experience and provides the best parts possible.

Primary Contact:	Richard Owen (Owner)
Business Started:	12/30/2008
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

USApocketbikes.com

USA Sporting Goods, LLC

Websites:
There are no additional web sites.

Contacts:

Craig Hobbes (Support Department)

Other Categories:

Recreational Vehicles Equipment, Parts and Supplies Retail

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