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Vallarta Supermarket

31 inquiries |
Supermarket Chains

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10147 North San Fernando Road
Pacoima, CA 91331 | Get Directions

(818) 898-0088

http://www.vallartasupermarket...

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/8/2025 Oscar V.

That meat and dairy products be checked, as they tend to spoil easily

My complaint is that today, December 3rd of this year, I went to buy food for lunch. I went to the meat section and ordered pork. I didn't notice when I bought it that it already smelled rotten. I only realized this when I opened the bag and went to wash the meat to cook it. I noticed a putrid smell, so I decided to return the product to the store. Once there, the store manager told me to leave the meat and he would refund me, claiming the product was still edible. However, the product is in a state of decomposition. Therefore, I am filing this complaint because it is not fair that they are selling this type of product with the advertised quality for human consumption. The store is Vallarta Super Market, located at 5951 Niles St., Bakersfield, CA 93306.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Vallarta Supermarket closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is a supermarket.

Primary Contact:	James Lodenquai
Business Started:	1/1/1981
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Vallarta Super Market #11

Websites:
There are no additional web sites.

Contacts:

Mike Walker (Manager)

James Lodenquai (HR DIRECTOR)

Customer Service

Other Categories:

Supermarket Chains

Addresses:

19725 Van Ownen Street, Canoga Park, CA, 91306

21208 Sherman Way , Canoga Park , CA, 91303

2881 Bradley Avenue, Sylmar, CA, 91342

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