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Valley Forge Security Center

  74 inquiries |
Burglar Alarms and Monitoring Systems

169 Town Center Road
King Of Prussia, PA 19406
| Get Directions

(610) 265-3380

http://www.valleyforgesecurity...

Mon - Fri: 8:30 am - 5:00 pm Saturday: 10:00am - 2:00pm Sunday: Closed

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/23/2023

Unprofessional,Never received the products !

Very unprofessional. Never received the products with my last order (paid the full amount from the 1st day and waiting for more than 1 month). During all this time I spoke with Steve Cook several times on the phone with the promise that the products will be delivered soon or next week. They promise to return calls but never return any calls and don`t answer to costumers by email. After have exhausted my time and patience the order was cancelled. My company will never again do business with them and I don`t recommend Valley Forge Security to other costumers.

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Complaints and Resolutions

Total Amount in Dispute:
$833.00

Total Amount Settled:
$833.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

1 complaints against Valley Forge Security Center closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Valley Forge Security Center, Full Service Provider of Electronic Solutions which include: Access Control Systems, CCTV Video Cameras, Digital Video Recorders, IP Cameras, Intrusion Alarms, Central Station Monitoring, Telephone Entry System, ect....

Primary Contact: Customer Service
Business Started: 1/1/1980
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Licensing

In California, an Alarm Company Operator operates a business that sells (at the buyer's home or business), installs, monitors, maintains, services, or responds to alarm systems or supervises such actions are required to obtain a license. (Retail stores do not have to be licensed if they sell alarm systems only at the store and do not perform any alarm company functions.)

These licenses are issued by the Bureau of Security and Investigative Services (BSIS). For the most up-to-date information regarding licensing status of any alarm company in California visit http://www.bsis.ca.gov or email [email protected] and you may also contact the BSIS by calling (916) 322-4000.

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

VFLock

Websites:

Contacts:

Customer Service
Steve Cook (Manager)

Other Categories:

Addresses: