VendorPro ratings, reviews and complaints - Lead Sales

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Many complainants state they are led to believe that by purchasing a membership with the company they will obtain buyers for their products. Most state that they are sold the service with a guarantee that if they fail to receive any leads they will receive a refund of the fees paid. However, customers routinely complain that the fees they’ve paid have not resulted in any sales or leads and when attempting to affect the guarantee, the company fails to respond or otherwise deny any guarantee.

The company generally responds to complaints by stating the customer's signed their contract which does not guarantee sales or offer refunds. In a few cases, the company issued full or partial refunds. In general, the company does not address the allegations concerning dissatisfaction with their services.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against VendorPro closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing marketing solutions connecting wholesale vendors with retail buyers.

Primary Contact:	Jacob Ellison (Customer Service Manager)
Business Started:	6/1/1999
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Vendor Pro

Websites:
There are no additional web sites.

Contacts:

Romeo Mendoza (President)

Brad Nichols (Account Manager)

Other Categories:

Advertising Agencies

Reputation Report

VendorPro

Complaints and Resolutions

Other Information