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Viewtech Financial Services Inc.

584 inquiries |
Business Services | Business Alert

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4761 East Hunter Avenue
Anaheim, CA 92807 | Get Directions

(714) 695-3375

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/1/2014 Sherrie D.

Customer Service and Payment Options Terrible

Customer Service is terrible. No online payment option, check only. Mail payment coupons 2 weeks prior to due date. We receive ours 5 days prior to due date. Can not reach by phone so not able to pay over phone. Only option is to pay by check and mail. Of course, receive check late so now a late fee is due. We always pay extra in an effort to pay off early. Found out that is going to late fees. Must have coupon to mail payment or they will not cash check. Endless cycle. Turned in late payment to credit bureaus. Credit has gone from excellent to average and is quickly working way to poor. Would NOT recommend Viewtech Financial Services. Check the web, other review sites have same information.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Viewtech Financial Services Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Vietech Financial Services Inc. formed in 1974, principally to provide energy utility industry staffing for meter reading, energy audits and other utility conservation programs.

Primary Contact:	Jim McLain (President)
Business Started:	12/23/1993
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Tim McFarland

Dee Adams (Accounts Payable)

Other Categories:

Management Consultants

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