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Wal-Mart Store #282

21 inquiries |
Department Stores

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1550 Nashville Road
Franklin, KY 42134 | Get Directions

(270) 586-0022

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/20/2018 Tami J.

Walmart paid my claim to keep me quite from the Media & bad news for Walmart.

After the claims of Walmart damaged my car. They hired some aggressive man to investigate. He said that they didn't damage my VW Beetle & they would not pay the repairs of $589.16. I went & filed a small claims on Walmart for the damages. Walmart's lawyer called & offered $500 the Friday before court hearing on the following Tuesday. I said no! Walmart's lawyer called back on Monday, to offer the $589.16. I agreed after two months of the run around ! The check took two weeks to get check & they ask me to fill out a W-9 to tax me on the money. Walmart would of never paid for my car if I had not push issue to take them to court! I have talked to other people that have had a lot of trouble at the Service Centers so BEWARE! I went in for a $10 rear tire plug & ended up with $589.16 broken clutch cable because Walmart Employee doesn't know how to drive a manual transmission!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Wal-Mart Store #282 closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is department stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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