132 inquiries | Paralegal Services
(909) 594-8068
http://www.walnutparalegal.com
Company Rating
AAA
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Complaint Experience
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants generally allege that they are dissatisfied with the services provided by the company as legal forms are incorrectly prepared, not filed as represented, or not completed in a timely manner. Others state they did not receive the paperwork allegedly mailed by the company, phone calls are not returned or that they are unable to obtain a status report on their case. Most complainants requested refunds based on their allegations of non-performance.The company responds to some complaints by referring to their engagement agreement which states once work has been performed all amounts paid are considered earned and no refunds are due. In other cases, the company responds by offering explanations of the services provided, indicating documents were sent, and legal documents were prepared based on questionnaires the customers completed, or stating that the documents have been filed with the appropriate court.
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Company Info
This company's business is providing paralegal services.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
A Legal Document Assistant (LDA) is an experienced professional who is authorized under California law to prepare legal documents for consumers. However, an LDA is not an attorney and cannot provide legal advice or represent individuals in court. LDAs have the same educational background as a paralegal and are required by law to be registered and bonded in the county in which they have their principle place of business. The registration is valid for two years, at which time it must be renewed. In the past, individuals who assisted the public in completing legal documents were permitted to call themselves Independent Paralegals. Effective January 1, 2001, California law redefined "paralegal" to mean only those who work for and are supervised by attorneys. Excluded from that definition are LDAs. LDAs are prohibited from calling themselves paralegals.The LDA statute clearly requires LDAs to maintain a bond, and to be registered in order to offer document preparation services to the public. Paralegals are not required to register as they work only for attorneys and not for consumers. At your direction, LDAs can complete court forms for you, helping you to avoid pitfalls and make sure every important detail on a form is accounted for. LDAs may also file the forms with the count and serve them on the appropriate parties. LDA's may supply books and publications authored, written or approved by attorneys which you may use to help you with your matter. A LDA cannot represent you in court, cannot give you legal advise, cannot tell you what information should be inserted in the documents, cannot interpret documents, or select forms.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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