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XKR Essex, Inc.

  85 inquiries |
Paralegal Services

217 Grand Avenue, Suite 8
Long Beach, CA 90803
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(310) 455-6675

http://www.fbnusa.com

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

The company has a pattern of complaints alleging delays in receiving permits or business filings or receiving nothing at all. Some customers state that the company failed to respond to emails or telephone calls regarding the status of their order and in some cases that the customer service representatives hung up on them when they telephoned.~~The company responds to some complaints by indicating they provided the services. In some cases the company indicated that the filings were obtained but the customer failed to provide complete information or did not sign and return requested paper work. The company also responded to complaints by stating although filing is free the company's fees are for their time and resources and clients are informed that there are no refunds prior to making payment. In other cases the company states that they provided the materials as agreed and gave confirmation of the filings. A few complainants received partial refunds. In some cases the customers disputed to company's responses advising they have not received proof of the filings or did not receive a refund.

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Complaint Closing Statistics

0 complaints against XKR Essex, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing paralegal services for small businesses and legal document services.

Primary Contact: Maya Torres (Manager)
Business Started: 5/10/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Inverdigm, Inc
Legal Services
Essex Inc. Legal Filing Services

Websites:

Contacts:

Robert S. (Representative)
Maxine L.
Kelly Chet (Manager)
Alfredo Belmonte (Manager)

Addresses: