85 inquiries | Paralegal Services
(310) 455-6675
http://www.fbnusa.com
Company Rating
AAA
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BCA's Summary and Analysis:
The company has a pattern of complaints alleging delays in receiving permits or business filings or receiving nothing at all. Some customers state that the company failed to respond to emails or telephone calls regarding the status of their order and in some cases that the customer service representatives hung up on them when they telephoned.~~The company responds to some complaints by indicating they provided the services. In some cases the company indicated that the filings were obtained but the customer failed to provide complete information or did not sign and return requested paper work. The company also responded to complaints by stating although filing is free the company's fees are for their time and resources and clients are informed that there are no refunds prior to making payment. In other cases the company states that they provided the materials as agreed and gave confirmation of the filings. A few complainants received partial refunds. In some cases the customers disputed to company's responses advising they have not received proof of the filings or did not receive a refund.
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Company Info
This company's business is providing paralegal services for small businesses and legal document services.
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Licensing
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