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Young's Loyal Hands Homecare

150 inquiries |
Adult Home Care Services

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2839 North 20th Street
Philadelphia, PA 19132 | Get Directions

(814) 701-6136

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/19/2021 Jack A.

I would like this business to fire Taylor. I am very worried, that you would put more patients life at risk.

After my grandmother had got out from the hospital, I hired this company, 4 days a week 3 hours at a time. I was with my grandmother when the aid was supposed to come. The aid Taylor, was not there. I called the owner Sheree Young, she had told me that she was there that day walked her down the hallway and did her laundry. I was there the entire day and she was not. This is malpractice and negligence. I'm in the process of bringing every time she visited my grand mom and compared to when she got paid. When a CNA or an aid says that they are with a patient, and they are not, it puts patients life at risk. I fire the company, I have all the text with the proof if needed. Companies should not be hiring medical personnel, that steals from the elderly!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Young's Loyal Hands Homecare closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is adult home care services.

Primary Contact:	Sharee Young
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

629 North Street Unit 1, Philadelphia, PA, 19123

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