145 inquiries | Electronic Equipment Retail
(626) 915-8085
http://www.youruplink.com
Company Rating
AAA
Customer Reviews
based on 0 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complaints allege non-delivery of ordered merchandise, difficulty contacting the company, and failure to issue refunds. Complainants further allege the company displays items on their website as “in stock”, but later customers find out the items are not available, are on backorder or expected delivery is longer than initially promised which prompt some to cancel orders and request refunds. The company responds to a few complaints by issuing refunds or delivering merchandise.
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Company Info
This company's business is selling electronics, TV's, Computers, Cameras ect. via the internet. The company also provides web hosting and web design services for small businesses.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle. Merchants who violate the Rule can be sued by the FTC for injunctive relief, monetary civil penalties of up to $11,000 per violation (any time during the five years preceding the filing of the complaint), and consumer redress (any time during the three years preceding the filing of the complaint). When the mails are involved, the Postal Service also has authority to take action for problems such as non-delivery. State law enforcement agencies can take action for violating state consumer protection laws.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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