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99 Cent Only Stores

662 inquiries |
Discount Department Stores

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4000 Union Pacific Avenue
Commerce, CA 90023 | Get Directions

(323) 980-8145

http://www.99only.com

Contact your local store for business hours.

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/11/2024 MARCI M.

Fair business

cent stores advise now they have 10 discount on majority of the items, but they majority of items even with 10 in front of it does not goes through cashier discount items . I find out on my visit to 3rd store by one of customer. She was telling me that "you watch the price on cashier machines and tell them if 10 discount is not on. Sure enough almost none of them had 10 discount. they cheated me and all their costumes. I spent about $300 ant not knowing that I wasn't getting 10 discount

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against 99 Cent Only Stores closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

99¢ Only Stores is a unique deep-discount retailer of primarily name-brand consumable general merchandise.

Primary Contact:	Mark Levine (Quality Assurance)
Business Started:	8/13/1982
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

99 Cent Store Only

99 Cent Store #67

99 Cents Only

99 Cents Holdings, Inc.

99CentsOnly.com

Websites:
There are no additional web sites.