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Betty's Appliances

  438 inquiries |
Major Household Appliance Repair Service

289 South Mount Vernon Avenue
San Bernardino, CA 92410
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(909) 889-8858

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

2 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/7/2013

This Place Was Unbelievably Shocking!!!

I am an disabled individual and my land lord is an amazingly nice lady. When the Refrigerator in the apartment finally died after 3 years she had 0 responsibility to replace it. But like I said she is golden, she is by no means rich. She said she would stop by Betty's Appliances and see about getting one She did and they were supposed to deliver it the next day. They did deliver a Refrigerator but it did not work. So she contacts Betty's Appliances and they agree to send out a tech. When he arrives he can see it doesn't work so he opens up the back of it and It was very disturbing their were dead cockroach bodies everywhere!!!! In the entire 4 years we have had this Apartment I have only seen 2 roach looking bugs!! I've had ants and they have always been quickly zapped! Needless to say tech guy was almost unfazed! I was almost climbing walls to get as far away from them as I could! The next fridge wasn't much better it has stopped working less than 6 months later!! My landlord however can't afford to replace it since her hours have been cut at her job. What I want Betty's Appliances to do is stop sending out appliances you wouldn't want in your own homes, second I want them to always check your appliances prior to selling. Be an asset to the people of the City of San Bernardino!

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Complaints and Resolutions

Total Amount in Dispute:
$390.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Complaint Closing Statistics

2 complaints against Betty's Appliances closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
1 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Betty's Appliances provides quality appliance and repair services in the San Bernadino Area. Se habla espanol.

Primary Contact: Miguel Palomino (Owner)
Business Started: 8/6/2011
Social:

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Licensing

CA Bureau of Household Goods and Services

License Number: 46515
Status: verified

In California, businesses offering electronic equipment or appliance installation or repair, car audio or alarm installation are required to be registered with the Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation.

For the most up-to-date information regarding the licensing status visit http://www.bearhfti.ca.gov/license_chk.shtml or by call (916) 999-2041.

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Esmeralda (Manager)
Gabriella (Sales & Front Desk Representative)

Addresses: