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Coast to Coast Motors

  177 inquiries |
Used Car Dealers

8710 South State Highway 6
Houston, TX 77083
| Get Directions

(888) 418-8517

https://www.ctcautogroup.com/

Company Rating

C

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Customer Reviews

based on 1 review.

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Complaint Experience

75%

Complaint Resolution Index (CRI)

4 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/30/2019

They don't care what your situation is they want their money

They ask for very high down payments and DO NOT want to show you the car fax, I ask them several times and they kept ignoring me trying to make it sound like they were going to give me free stuff which they never did, you're one day late on your payment they'll shut your car off. That's a big embarrassment you're at the store. I have auto insurance my own and they keep saying that it's not active because they want us to use their auto insurance, they keep trying to bump up my payment because they are saying I don't have auto insurance which I fax and emailed them my insurance cards like 50 times. When you call to make a payment you stay on hold for al most a hour and if you don't make your payment they will shut the car off, when you finally able to talk to someone they are all rude and they never ever want to work with you, they don't care what your situation is they want their money. I would like for those rip offs to be closed

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Complaints and Resolutions

Total Amount in Dispute:
$24,665.00

Total Amount Settled:
$150.00

Complaint Experience

75%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

However, the company failed to respond to one complaint.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

4 complaints against Coast to Coast Motors closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
1 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

This company's business is used car dealers.

Primary Contact: Jessica Michael (Legal & Compliance Officer)
Business Started: N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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