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ION Solar, LLC

62 inquiries |
Solar Energy Equipment and System Dealers Wholesale

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4801 North University Avenue Suite 900
Provo, UT 84604 | Get Directions

(888) 781-7074

http://www.ionsolar.com

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/28/2023 Valerie T.

They do not stand by their word, stay away from them. They will agree to anything , and leave you holding the bill. Scam arti

So much stress, I had to do most of the arrangements, we had a generator installeda l so, they were to cover it all, did not, did not even pay for the battery to run generator , thank goodness the installer GREENLIGHT stood behind and covered for the sorry sales representative at ION. Please go to an installer.. not these smooth talkers. ION left us in a jam, and the electrician they hired knocked out or solar.. took a few weeks to get back up and running..again thank you Greenlight!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against ION Solar, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This business is solar energy equipment and system dealers.

Primary Contact:	David Rasmussen (President)
Business Started:	7/1/2013
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 1027027
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

ION Developer

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

3214 N University Ave #503, Provo, Ut, 84604

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