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Living Spaces Furniture, LLC

  774 inquiries |
Furniture Retail

14501 Artesia Blvd.
La Mirada, CA 90638
| Get Directions

(877) 266-7300

http://www.livingspaces.com

Store Hours:
Monday - Friday 10:00am - 9:00pm
Saturday - Sunday 9:00am - 9:00pm

Company Rating

AAA

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Customer Reviews

based on 5 reviews.

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Complaint Experience

89%

Complaint Resolution Index (CRI)

19 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/6/2025

Train your staff

We went in to purchase lamps, we had questions so the gentleman who was helping us called the manager over. We asked whether they were on clearance, she rolled her eyes and snapped saying they are what they are. She treated us like we shouldn't be in that store or as if we were trying to screw the company over. I am disabled, and Latina, I left crying because of how badly she treated us. We have spent over $5,000.00 on a living room set, we were planning on purchasing a complete king bedroom set, a queen bedroom set for our guest bedroom and a complete dining room set, we had already chosen what we wanted but because of the way she treated us, I will never purchase anything from this company. She treated the Caucasian customers with a smile and was courteous but treated us like we were scum. As I was leaving she called me a b**** as I passed by. All we did was ask questions and she made us feel like we were stealing from them. She smacked her lips when we asked her questions, rolled her eyes, I left because of she treated us, my husband bought the lamps, where I would not have! This occurred on 2/3/25 at the Draper Utah location, she was about 5'6" tall, dark brown hair in a ponytail. The way she made me feel personally is pure prejudice I just don't know if it was because of my skin color or my disability as I was in my wheelchair. She should not be in customer service let alone management. I have left email, reviews and now BBB because I am being ignored

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Complaints and Resolutions

Total Amount in Dispute:
$44,536.00

Total Amount Settled:
$587.00

Complaint Experience

89%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

However, the company failed to respond to one complaint.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

19 complaints against Living Spaces Furniture, LLC closed in last 3 years.
Complaints Type of response
2 Making a full refund, as the consumer requested
0 Making a partial refund
11 Agreed to make an adjustment
0 Refusing to make an adjustment
5 Refuse to adjust, relying on terms of agreement
1 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Welcome to Living Spaces. We are committed to making your shopping experience as easy and convenient as possible with our unmatched selection and guaranteed low prices.

Primary Contact: Maria Paez-Orozco (Executive Relations Manager)
Business Started: 3/4/2003
Social:

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Licensing

CA Bureau of Household Goods and Services

Verified License

License Number: 159266
Status: verified

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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