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LoanOfficerSchool.com

  2,580 inquiries |
Educational Training Programs


Santa Ana, CA 92705
| Get Directions

(866) 314-7586

http://www.loanofficerschool.c...

Online 24 Hours

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

67%

Complaint Resolution Index (CRI)

3 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/6/2023

No support to email or phone calls

I started my PE class on 9-1-23. I watched the how to video, read the pdf's sent on how the training works. Training was very simple, no frills, boring, 2-3 minutes of audio, then you have to read the slides which advance on their own. I get to the 5th section and the the 1st slide after the audio is blank, no writing on it and it's set to run for 2 hrs and 46 minutes and there is no way to advance because "NMLS" mandates the run time of the slides per their only response. Really? 2 hrs and 46 minutes for one slide? Really? Are you paying attention to my email? Did you see all my screen shots? I included them in my email. 21 minutes later, still nothing. Never got a response from my Saturday email as of Tuesday that ever addressed the issue and the screen shots. I've now been told I'm getting a refund. Not impressed and unprofessional.

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Complaints and Resolutions

Total Amount in Dispute:
$729.00

Total Amount Settled:
$0.00

Complaint Experience

67%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics

3 complaints against LoanOfficerSchool.com closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
2 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

LoanOfficerSchool.com provides loan officer training and mortgage broker training for individuals at every level of the mortgage industry-from basic training for those just starting out, to advanced skills for seasoned mortgage professionals.

Primary Contact: David Reinholtz (Co-Owner)
Business Started: 1/1/1999
Social:

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Licensing

As of our last verification date of 11/29/11 this company is an Approved MLO Course Provider School. ~~For verification please visit the Nationwide Licensing System website at http://mortgage.nationwidelicensingsystem.org/courseprovider/Documents/NMLS%20Approved%20Course%20Providers.pdf~

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Loan Officer School
Loanofficercourse.com

Websites:
There are no additional web sites.

Contacts:

Dianne Reinholtz (Co-Owner)

Other Categories: