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Mia Bambina Boutique

1,235 inquiries |
Girls Wearing Apparel

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2-62 Alness Street
Toronto, ON L4J 8M7 | Get Directions

(416) 648-7487

http://www.miabambinaboutique....

Company Rating

BBB

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Customer Reviews

based on 7 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/12/2024 Haneen D.

PLEASE DON't buy from this boutique

PLEASE DON'T BUY FROM THIS BOUTIQUE. I ordered two dresses for my girls' communion and three days before the party they canceled my order without taking any responsibility. I placed my order on March 6th, 2024. Beginning of May I tried to contact them to check on my order, they said they will check and get back to me. After that they stopped replying to my emails and phone calls, I even messaged them on Instagram. A week before the party, I was able to reach them and they told me that the production made a mistake in filling out the documentation for the shipping and the dresses are on hold by the customs and it might take weeks to be released. Three days before the party, they asked me to pick whatever they have in stock. They had very limited styles and sizes but I still agreed because I had no other option, then they told me that they can't ship it on time (which it was a lie) and they cancelled my order right away. I called Fedex to check with them and they told me they have next day shipping from Canada to US. The person I was communicating with was so unprofessional. This boutique doesn't deserve even one star. Please don't buy from them.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mia Bambina Boutique closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a boutique.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Children's and Infants' Apparel Retail

Formal Wear

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