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Mulligans Parts Company

1,261 inquiries |
Automobile Parts and Supplies Retail

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Box 231
Topsfield, MA 01983 | Get Directions

(617) 694-1500

http://www.mulliganspartscompa...

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/14/2023 Wade C.

Outstanding customer service by Bobby Browm

I had ordered parts to rebuild my John Deere lawn tractor. Parts manager, Bobby Brown assisted me in ordering the necessary parts. I rebuilt my transaxle multiple times but the issues remained. So I contacted Bobby again and both of us did some troubleshooting to identify the reason the rebuild wasn't successful. It was determined that I needed additional parts, which were not currently in stock. Bobby located the additional parts and they were shipped out fast. I was finally able to fix the issues and am now happily using the tractor. I wanted Mr. Brown to know how much I appreciated his assistance throughout this process. He did an outstanding job of customer service. I will be a lifelong customer of this company! They have a wide selection of parts at very reasonable prices and superior customer service!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mulligans Parts Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is automobile parts and supplies retail.

Primary Contact:	Bobby Brown (Owner)
Business Started:	5/7/2016
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

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