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Perfect Tax Relief, Inc.

Member | 2,794 inquiries |
Tax Negotiator

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15233 Ventura Boulevard Suite 500
Sherman Oaks, CA 91403 | Get Directions

(888) 814-9787

http://www.perfecttaxrelief.co...

24/7 support available. Call us at 888-222-8814

Company Rating

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Customer Reviews

based on 61 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

3 complaints closed in last 3 years.

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Membership Information

Proud member since 05/11/2010
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 5/2/2025 Darrel B.

My greatest thanks to all those who worked with me at Perfect Tax Relief.

John C., Ashley V., Erin A.,and all the others who worked at Perfect Tax Relief to find a solution to my troubles with the IRS. It has been a long haul, many hours and several years, many sleepless nights worrying about how I was to get out from under this burden and still have roof over my head. The salvation came in 2014 when I received a letter from Perfect Tax Relief asking if I needed help with my tax problem. At that time, I had a year of unpaid taxes and couple back years of unfiled taxes. I was already getting demand letters from the IRS and they had started confiscating monies out of my checking account. Which the IRS does without notice. I had talked to a couple of local tax authorities and pretty much got the same answer, I was screwed, they said they could "maybe" stop the interest and penalty but more than likely I would have to pay what I owned. Some type of payment plan could be set up. It would take years to pay off. When I got that letter from Perfect Tax Relief, I thought why not, what have I got lose, "but everything", so I gave Perfect Tax Relief a call to see what they had to offer. A prayer answered the phone, John C. Within a few minutes of talking to him I decided to make a deal with Perfect Tax Relief. With the exchange of a couple letters and the signing of a Power of Attorney, all IRS demand letters and confiscating of my banking account came to a sudden stop. In 2014, I owned over $114,000 dollars. John C. and his team went to work, got the IRS to back down, which gave me time to put my life back in order. Perfect Tax Relief took over all my filings, kept me up to date and informed. The people who work for Perfect Tax Relief were always knowledgeable and kind, never failed to answer any of my questions, always let me know what to expect next. Now in the year of 2025, the results of Perfect Tax Relief's work, after several years of negotiations, I received a letter from Perfect Tax Relief, an "offer in compromise" "which the IRS accepted" to close out my back taxes in the sum of $764.00. Unbelievable My greatest thanks to all those who worked with me at Perfect Tax Relief. Darrell B.

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Complaints and Resolutions

Total Amount in Dispute:
$8,032.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

3 complaints against Perfect Tax Relief, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
2	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Perfect Tax Relief, Inc., a full service tax firm that handles all types of Tax Disputes and Controversy matters. We offer professional tax negotiation services to candidates who wish to find a way to a tax settlement with the IRS.

Primary Contact:	Customer Service
Business Started:	7/20/2009
Social:

About Perfect Tax Relief, Inc.

Do you owe the IRS? Perfect Tax Relief is the answer for your tax issues. We can negotiate with the IRS and we can customize a tax relief plan that will work for you. We offer support 24/7 for questions that needs an answer. We give perfect solutions and aim to provide specific solutions for each client and their tax problems. The first step is consulting with our clients, whether they are individuals, business or estates, to discuss their situation, and determine a possible course of action. Dealing with the IRS can be very stressful. When the client is ready to proceed we initiate a partnership in which the client is involved in every step in the decision making process.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Typically these companies advertise that they can settle tax related obligations for less than the amount owed. Many represent that they have attorneys or certified public accountants on staff that will work on your behalf to resolve these issues.

In some cases, the company will calculate what they believe will be the amount you save by utilizing their services. Generally the fee they charge will be based on the projected savings, while others charge a flat rate of several thousand dollars. Our complaint experience on many of these firms indicates that they exaggerate or misrepresent their ability and expertise in effecting settlements and often promise much more than they can deliver. They generally attribute their inability to obtain settlements on the fact that the customer provided inaccurate or incomplete information. None of the firms guarantee that anyone will be able to obtain a settlement of their tax debt.

We urge caution. Many taxpayers have been left with the original tax debt, along with additional interest and penalties.

If you have tax debt with the IRS, we suggest you first seek the advice of an IRS enrolled agent, CPA, or a tax attorney. You may also consult with the IRS to determine if you would qualify to file for an offer in compromise, or some other type of payment arrangement. To learn about the IRS’s rules for an offer in compromise, visit www.irs.gov.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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