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Phoenix Gardens of Nevada LLC

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Property Management

9925 West Russell Road, Unit 206
Las Vegas, NV 89148
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(702) 795-0429

Company Rating

CCC

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Customer Reviews

based on 2 reviews.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/28/2021

Terrible managment, worst I've ever had

The managment is terrible. First of all, the don't answer their phones. This was even the case before I moved in. They didn't even call back. I had to keep calling. Now that I live here I find they still do the same. They don't care about their tenants. I've never lived anywhere they don't answer their phones!! Next, I complained about my neighbor having a dog, which is against their rules. In fact, I have seen about 20 dogs at the property, so they obviously lied about that. The jerk of a manager, told me that they were investigating it and that there was a moratorium on evictions so they couldn't do anything about it. Now that the moratorium has been lifted and their dog is making thundering noises running back and forth several times a day I called again and asked what they were going to do about it. I have called three times and the jerk is avoiding me by not calling me back. I have never had management of any apartment complex not return my calls. After all I am a tenant and I am paying rent there. They should do their job. I even asked about it several weeks ago in an email & he never addressed it. This is a terrible place to live since the management doesn't care about their tenants and I advice anyone against moving there!

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Complaints and Resolutions

Total Amount in Dispute:
$1,275.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Phoenix Gardens of Nevada LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

The company's business provides property management services.

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Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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