Public Storage, Inc. (Headquarters)

Consumers are advised to shop carefully when selecting a temporary storage facility. Obtain written cost estimates from at least three facilities. Most will insist on inspecting your items before offering an estimate; if a facility gives a phone estimate look elsewhere. Costs to consider include the monthly rental fee (usually there are a minimum monthly storage charge and a minimum number of month’s storage); storage preparation padding packing or transportation fees; and fees for extra options (electricity pest control insurance) you may choose. Ask how the fees are to be paid and by what date. ~~Size matters. Find out what size storage units are available; if there is a maximum weight limit for unit contents or if you can jam-pack the entire unit from floor to ceiling. Find out about climate control. Consider the general climate and whether your belongings might be subject to mold or water damage. If so you may want to consider an environmentally-controlled unit. Make sure your items are insured from theft fire or other damage. The facility may provide basic insurance or you can choose to purchase insurance from an alternate source. Some homeowners’ policies cover self-storage. ~~Security and safety are also issues that should be considered. You will need a heavy-duty secure lock protecting your storage unit. Ask if the facility has surveillance cameras on the property and if a system is in place to restrict access by strangers. Ask for contact information to reach someone at the facility in case of an emergency. Get everything in writing – the size and location of the unit; options (such as climate-control) that you have selected; termination regulations; insurance coverage and payment terms.