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Puls Home Service

  288 inquiries |
Major Household Appliance Repair Service

444 Spear Street Suite 210
San Francisco, CA 94105
| Get Directions

(855) 852-8485

http://puls.com

Company Rating

C

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/14/2019

Feeling Ripped off

I called this Business for repair for my dryer. The guy they sent felt like a regular handyman with a screwdriver. No company logo on his personal vehicle nor in company uniform. He did not fix anything. He spent 30.ins trying to put the lid back on. Oh, did I forget to mention he spoke NO English? He was unable to communicate why my dryer power kicks off. I went outside to flip the switch, which was what I had to do prior. He screwed something, I have no idea. He just said its fixed. He left me no document to prove what the issue was, nor what he repaired. He had no parts, so no idea. He did not stay long enough to see if the issue was fixed. Of course shortly after he left, the dryer went out after 2 mins of running, which was the original issue. The company offered to send back this guy from Ukraine for free. I don't have trust in this company, and they refused to refund me as requested of 233.00.

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Complaints and Resolutions

Total Amount in Dispute:
$1,289.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Puls Home Service closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

This company's business is home maintenance and repair services.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

In California, businesses offering electronic equipment or appliance installation or repair, car audio or alarm installation are required to be registered with the Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation.

For the most up-to-date information regarding the licensing status visit http://www.bearhfti.ca.gov/license_chk.shtml or by call (916) 999-2041.

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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