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Splash Foaming Cleaner

  58 inquiries |
Online Retailers

6507 Harney Road
Tampa, FL 33610-9595
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(844) 812-2490

http://www.splashfoam.com

Company Rating

D

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Customer Reviews

based on 1 review.

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Complaint Experience

50%

Complaint Resolution Index (CRI)

2 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/21/2025

Just inform the public the product does not perform as advertised, it's way over-priced for its limited use, and good luck with trying to return it.

I ordered the Splash toilet bowl cleaner on 03/03/2025 for the specific reason of cleaning hard-water/iron residue line in my toilet bowls, based on their on-line advertising. I received the product about a week ago and used it for the first time this morning. To say I was disappointed is putting it mildly. It didn't even perform as well as my Lysol toilet bowl cleaner I purchase at the super market. I called them, registered my complaint and asked how to return the item for a refund. First I was put on a lengthy hold and then I was told to mix it with vinegar, make a paste, apply it to the area, blah blah blah. I told their representative I wasn't going to go to that much trouble, that it wasn't worth that to me, and just tell me how to return the product for a refund. She then began to tell me I had to use their original packaging, pay the shipping costs and an additional $8.95, at which time I told her to forget it, they were a scam and I was going to report them to "someone." So, I'm reporting great dissatisfaction with the Splash toilet bowl cleaner and even greater dissatisfaction with their customer service department and return procedure.

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Complaints and Resolutions

Total Amount in Dispute:
$195.00

Total Amount Settled:
$0.00

Complaint Experience

50%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

However, the company failed to respond to one complaint.

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Complaint Closing Statistics

2 complaints against Splash Foaming Cleaner closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

This company's business is an online retailer.

Primary Contact: Customer Support
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Splash Cleaner LLC

Websites:
There are no additional web sites.

Contacts:

Janet Clark (Customer Service Manager)
Anastasia Miller (Customer Service Representative)

Addresses: